Review: FixTunes
FixTunes is an app whose main goal to fill those missing tags in your MP3s and add album art. If you want to, it can also organize your music in folders (artists, albums, year, etc.—you define the pattern). Finally, it can be used as a means to browse your music collection (e.g. the “Show All Albums” view displays all of your albums’ covers—a nice, visual way to walk through your music collection).
FixTunes runs on Windows (95!, 98, ME, 2000, XP). There’s no version for the Mac platform yet, but I’ve been told it should be out soon.
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(Click on the screenshots for larger versions.)
How it works
When you first launch FixTunes, you’re asked for the location of your music library. You’re better off doing some tests first, so I pointed to a single folder where I held some mis-tagged MP3s. The songs are added to the FixTunes library—they’re now part of the “Not Looked Up” group. Clicking on that button in the “Main Menu” brings them up. Note that you can “Add Songs” at any time, by clicking on the respective button, or search for music files in the group you’re currently browsing from the search field—both can be found on the bottom row (bottom-left area).
[Also note that the app is a tiny bit heavy when it comes to system resources, but it’s no Firefox (ha!) or Photoshop—so nothing to worry about.]
From hereon, you can either select particular songs (Ctrl+Click should prove to be helpful) or all of them (Ctrl+A) and have FixTunes look up the correct tags (and album art) in its database—you just click the “Look Up Selected” button in the bottom row.
Tip: the program uses both the current filename and the existing tags (#) to look up the correct information. As noted in the FAQ, you need at least part of the artist name and song title (“one correctly spelled word” from each—#) to increase the chances of a succesful query (#).
Q1: What database does FixTunes use?
A1: The “Help” page states that “much of the information in the FixTunes music database comes from the music catalog at Amazon.com”. The FAQ mentions that “FixTunes maintains its own database of music information. This database was built from several available sources including commercial music retailers (Amazon.com) and CD databases (FreeDB). We are always adding to, and managing the database to provide the greatest amount of information with the highest accuracy.” Finally, the forum FAQ states that “if the CD is not available on Amazon.com it will not be in the database.” Verdict? It’s just Amazon.com, or at the very least, heavily based on Amazon’s DB.
Q2: Where does the cover art come from?
A2: According to the FAQ, it’s downloaded from Amazon.com, and is written to the file’s ID3v2 tag so that it’s accessible from other programs.
Checking each song doesn’t take particularly long—I’d say it’s a ~10sec process. When the look-up for all songs has finished, these get separated into two groups; “Identified” where the songs with an “Accuracy” value (we’ll talk about it below) of more than 60% go, and “Unidentified” for the rest of them. You can access these groups by clicking the respective button on the “Main Menu” (top left).
Q3: What’s this “Accuracy” value that you speak of?
A3: It’s a way to measure how close the information that FixTunes has just looked up is, to the actual information already on the song. My tests showed that any value above 80% probably means that FixTunes did the guessing game correctly, whereas you’ll need to do some more thorough checking with those “sub-80% accurate” tunes. It would be handy if the program allowed for a user-defined accuracy level—e.g. since I think that an accuracy level of 80% should be the border between “Identified” and “Unidentified”, why can’t I set it so?
Back to the FixTunes “modus operandi”. FixTunes did the look-up and it has sorted the tunes into two groups. No actual change has taken place yet—this is a good thing. Think of it like a “preview mode”, only better, because you can close the program and when you re-open it FixTunes will remember the results (i.e. you won’t have to look up those tunes again).
Now’s the time for the careful checking. Let’s say you’re in the “Identified” group; you can get a quick view of FixTunes’ guesses by looking at the song listing (middle pane)—the guessed information is used. If all songs look right (the guessed information is indeed accurate), you can “Select All” and then “Fix Selected” from the bottom row. This will apply the guessed information to your MP3s, and move them to the “Fixed” group.
If for some songs you have your doubts, you can highlight them from the middle pane (the song listing) and view more details in the right pane (“Information”).
- The “Details” tab shows the guessed tags on top—you can edit the guessed tags (the fields are editable) and from there you can either perform a new “Look Up” (FixTunes will now perform another query based on the updated information it has about the song), “Save” the information (it will apply the new tags, but it won’t move it from the “Identified” group to the “Fixed” one), or “Fix” the song (saves the new tags and moves the song to the “Fixed” group). Finally, on the bottom of the “Details” tab are the original (old) values of the song and a handy “Use These” button.
- The “Album” tab brings up the album cover, some album metadata (Release Date, UPC, Amazon ASIN, Genre), links to get more info from Google, Wikipedia, Amazon and lyrics sites) and the tracklisting with links to samples of the songs from the iTunes Music Store. I was expecting to be able to click on a song (or tick a checkbox, whatever) to let FixTunes know that “this is the song I’m looking for!”, but this not the case, unfortunately. Something to consider for an upgraded version.
- The “Similar” tab lists album similar to the one you’re checking—it uses Amazon’s data to do the picks.
Obviously, most of the same are true for the “Unidentified” group too with only minor, logical differences. In the “Information” pane (the right one), the “Details” tab for each track now brings the original (old) tags on the top in editable fields (there’s even a field for the filename), so you can make the appropriate changes and “Look Up” again. On the bottom of the “Details” pane, there’s the values FixTunes guessed (under the header “Wrong Details:”) followed by a self-explanatory “These Are Correct” button… The “Album” and “Similar” tabs work as with the “Identified” tunes.
When a song has been fixed, it is moved from the “Identified” (or “Unidentified”) group to the “Fixed” one (obviously, duh). Highlight a song from that group and you’ll notice the “Information” pane retains its usual functionality. You can edit the current tags, perform another look up, etc.—you can even apply the old, original values again! FixTunes keeps them handy, which is good to know. Unfortunately though, there’s no way to move a song from “Fixed” back to the “Not Looked Up” group.
Before we’re done with the fixing functions of FixTunes, two important areas need to be covered.
→ Tags/renaming/moving: you have the ability to choose what information (which tags) from the look-ups will be applied to your tunes—e.g. you may not want to use the “Genre” value. You can also have the files automatically renamed once they’re fixed (the fine-naming schema is up to you—e.g. it can be “Track – Title”, “Artist – Title”, etc.) and moved to another directory. All of these options can be accessed via the “Edit Options” link in the “Home” page. I’d like to see an option for switching between Uppercase and lowercase in filenames/tags (the program only does Uppercase), as is the case with more full-fledged tag editors (which FixTunes doesn’t claim to be, I know, but still it should be easy to implement). For example, how about “artist – title” for having the filenames in lowercase, and “Artist – Title” for Uppercase?

→ iTunes mode: if you’re using FixTunes to “mess” with the songs you’ve added to iTunes, and you’ve told to FixTunes to rename and/or move the songs, there would be a problem. iTunes isn’t able to auto-update its index (where are our watch-folders?), so you would have to remove the incorrect listings from iTunes, and add the new ones. Fortunately, I write “would” because of the handy “iTunes mode” in FixTunes (accessible via the “Home” page): if you enable it, FixTunes edits the library file of iTunes so as to reflect the new changes. No manual removing and re-importing, it’s all done automatically. As the developper notes on the blog:
FixTunes now has a special “iTunes Mode”. Instead of reading and writing ID3 tags from your music files, all data is read from, and written back to, the iTunes program. Fixed songs update immediatly in the iTunes interface (its fun to watch! ) including all song tags and album art. iTunes doesn’t lose songs and all your smart lists (and other playlists) update automatically. You can even set iTunes to “keep your music folder organized” and songs will be automatically moved to their correct location. All very cool.
Browsing
Browsing works for those albums that have either been identified or fixed (and come with cover art). In the left pane, beneath the “Main Menu” section, there’s the “Browse Albums” one. You can choose to browse by genre, artist, or year—or “Show All Albums”, and the album covers of that category will appear in the middle pane.
Click on album cover and the right pane will reveal the “Album” tab, as in the fixing process: album cover, some album metadata (Release Date, UPC, Amazon ASIN, Genre), links to get more info from Google, Wikipedia, Amazon and lyrics sites) and the tracklisting with links to samples of the songs from the iTunes Music Store.
As it is, the browsing part is a way to get a quick glimpse of the albums you’ve got in your library, and also a way to get some more info about them. It’s not centeerd around the usual “browse and play” way of thinking. I’m not filing this as a bug—I believe this is the original intention of the developers.
Nevertheless, I can’t tell why it links to the iTMS samples for those tracks that already exist in the library—why not link to the actual files? Also, while we’re at it—when browsing, the “Home” button in the “Main Menu” remains highlighted, as if it’s active. This should probably be fixed.
Buying it
There is a free trial that is fully functional for up to 50 look-ups.
The program costs $24.95. You’re given a “Purchase Code” that unlocks the application. You’re only allowed to use the code up to 5 times, which can get a bit tricky—in my case, I was asked to re-enter the code a few days after I had unlocked it for the first time, wasting another turn. This isn’t a personal complaint since I was given a code for free for the purpose of this review, but had I paid for it, I wouldn’t be too glad about this. Furthermore, there’s no mention of what happens with the code a propos to upgrades. Can someone use the purchase code in a future version? Provided there’s a 5-uses limit, I’d like to think this option exists—otherwise the cap is a bummer.
Miscellaneous remarks
- FixTunes can rename and organize almost all music files, but can only update information for those filetypes that support ID3v2 tags (usually only MP3). (#)
- If you have the IE 7 beta installed, the app may not work properly—according to this forum post, they will release an update that fixes this.
- The site is rather neglected.
- The free trial lasts for 50 look-ups according to the Download page, and 20 look-ups according to the Help page.
- On the homepage, the database is said to have over 4 million tracks in one place, over 3 million tracks in another.
- Links to the Customer Support page differ from page to page throughout the website…
- The “automatically download song information” and “music database” links found on the Features page are pages identical to the homepage—what gives?
- Forums are filled with spam.
Conclusion
FixTunes is a sleek, automated tagger/cover art fetcher. It’s not perfect when it comes to getting the right data, but in my experience it did a nice enough job. In those cases it didn’t, it prevents you from messing up your library since:
- it doesn’t apply the new data unless you explicitly say so
- it always remembers the old data, even if the new one is applied
It has a well thought-out UI—forget about multiple windows and pop-up dialogues (apart from the “Edit Options” section, which is usually a one-time process). One window, three vertical panes and that’s it. Furthermore, when there’s no use for the right pane, it is sometimes loaded with instructions on what to do next which has proved handy quite a few times. Very, very nice job here.
Of course, it could use some minor improvements here and there (those were usually written in italics throughout the review). These are easy to implement and don’t add much complexity to the program—to repeat some of them:
- a user-defined accuracy level for setting the bar between the “Identified” and “Unidentified” groups
- when fixing tags, clicking on a song (or an icon next to it, something) in the “Album” view means “this is the one I have”
- allow “Fixed” tracks to be moved to the “Not Looked Up” group (via drag & drop, too)
- add the ability to change casing (Uppercase, lowercase, etc.) when it comes to tags/filenames
- when browsing, clicking on a song I already have in the “Album” view should launch that song, not a sample of it from the iTMS
- the ability to use the code for future versions, since there is a 5-uses limit (this may already be feasible—I don’t know)
You could use FixTunes in several ways. Most will probably use it for their existing libraries to check for errors, missing album covers, etc. (the iTunes mode is a real winner, since it allows for seamless use along with the popular media player) but it could also be used for those tracks that get in your “Inbox”: the ones you’re getting from P2P networks or from that friend who could use a little help with the concept of “tags” (I should know better, since most of my friends fall in that category).
Point FixTunes to the directory where the Soulseek downloads reside, and instead of having to visit Amazon or AMG with your browser and use their search forms, do the queries from within the program, easily and fast. (Remember you can edit the tags or filenames of your songs from within FixTunes before performing another look up, in case the first one was not successful.)
[Before closing, I would like to thank the crew behind FixTunes, and esp. Allison Hurt, for providing me with a purchase code to conduct this review.]
Rating: 7/10
Before leaving the site, have a look at our most popular entries:
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I purchased Fixtunes for full price from their website. It seemed like an intuitive program for quick MP3 file maintenance. It seemed to work fine (although very slow on a P4 3.2 GHz machine with 1gb RAM) for about a half hour… the the problems started. This software is so buggy that it is practically unusable. It locks up or crashes every few minutes, and it requires a full computer reboot only to lock up again. What makes matters worse, is that the company does not return ANY e-mail sent via the support link on their website. So, bad software and NO technical support. Avoid FixTunes like the plague. JB
...added by John Bayne /// December 8th, 2006 at 06:20 AM
My copy of Fixtunes worked without crashes.
It’s true that their technical support isn’t particularly responsive though.
...added by Konstantinos Christidis /// December 8th, 2006 at 12:53 PM
My purchased copy functioned for about 6 months. Now it crashes anytime I start it up. Have reinstalled twice and running out of installs. No suport yet from web site.
...added by Marty Lewis /// December 15th, 2006 at 07:09 AM
Are you out of your mind? My wife downloaded this piece of crap and it didn’t find one song, even the ones that had the correct artist and spelt correctly in Itiunes. Mind you this is not an unknown artist, we used John Legend as a test.
One of the biggest pieces of crap I have ever seen or attempted to use.
...added by Peter Olivieri /// December 17th, 2006 at 01:12 AM
Peter: as you can tell from the included screenshots, I’ve used less popular artists/albums/songs in my tests and FixTunes managed to found them.
...added by Konstantinos Christidis /// December 17th, 2006 at 03:02 AM
could some one please sent me their purchase code to wafflelizer@sbcglobal.net or post it up?
...added by mario /// December 29th, 2006 at 00:10 AM
In a word, crap. I too paid full price for this software. Initially it worked just fine, slowly but useable. Now I have to delete the data directory every time I start it or it crashes. I must manually keep track of where I left off since you lose that information when you delete the data directory. Customer support is nothing short of a joke. The support forum has been unavailable for the past 2 months and email doesn’t get answered.
...added by Mark Finkle /// January 1st, 2007 at 19:25 PM
CollegeRuled is giving these away if you are a student with an .edu email address and you tell someone about it.
...added by subtraction /// January 11th, 2007 at 16:03 PM
Unfortunately I have to agree with Mark. I also bought this and it works fine for a little while. But now it crashes every single time I start it and the support is absolutely worthless. I’ve already sent three mails asking for support without an answer. And the support site has been down for the last two months at least. Another lousy way to ‘earn’ money.
...added by Steven /// January 15th, 2007 at 23:12 PM
I have also paid for the full version – it crashes and no-one gets back to youwhen you try mail them with questions.
Not happy!
...added by Iain /// January 16th, 2007 at 09:21 AM
I agree wih all the people who are hving crash problems. It worked once for me and has crashed ever since, the only way to fix is to delete the database. What a poorly writtem program
...added by Scott /// January 24th, 2007 at 23:42 PM
Program is crap. Paid good money and it never worked.
...added by Will McKinnon /// January 27th, 2007 at 21:50 PM
I too have had issue with FixTunes crashing. Althogh ti crashes now I was able to fix 90% of my missing or incorrectly tagged MP3s.
...added by Dennis Conner /// February 4th, 2007 at 00:34 AM
Junk. I purchased this software 3 months ago and every time I attempt to open it, it crashes. I have called, emailed, and also written a letter to fixtunes about this, still with no respone. STAY AWAY FROM THIS SOFTWARE
...added by Adam White /// February 6th, 2007 at 17:37 PM
I used it for 5 minutes, blew through 50 look ups and then was asked to buy it. Still not hapy with results. Is there any alternative?
...added by Steve /// February 15th, 2007 at 21:29 PM
There’s a link in their website for the updated version. Apparently crashes happens to those using Internet Explorer 7. Haven’t tried that though.
...added by unfixedtunes /// February 25th, 2007 at 01:22 AM
Same as most above comments, save your money and don’t buy this useless software.
...added by Bob Anders /// March 6th, 2007 at 21:23 PM
I was just researching what other people thought of FixTunes because I started using the program a couple weeks ago to begin fixing my music collection. The Internet Explorer problem is fixed and I haven’t had any problems with crashes. I love it, it’s made fixing my music really easy! It has also been able to find a lot of album art that I hadn’t been able to add!
...added by kemdash /// March 27th, 2007 at 17:22 PM
Very dissapointed with this software.. It works when you are evaluating it BUT after you purchase and enter the activation code, it starts to CRASH IMMEDIATELY. The NEW VERSION WOULD NOT even start up on my machine. And the only response you get from their technical support is install the new version.
...added by Joon Daroy /// March 29th, 2007 at 23:32 PM
It sound like you are still using the old version. You can download the new version from here:
http://www.fixtunes.com/help.htm
...added by Kelly /// April 2nd, 2007 at 17:53 PM
I am very much on the fence about buying this software. I loved the review, but the user comments are concerning. As for the CollegeRuled link above, beware…you need FIVE signed referrals just to get a code. They don’t tell you this until AFTER you sign up. User beware.
ps. Great iTunes custom library tutorial!
...added by Tim /// April 8th, 2007 at 20:07 PM
check out mediamonkey – better, cheaper
...added by Maurice /// April 25th, 2007 at 03:59 AM
I have been using v4.4 for about a month now, successfully tagging 761 out of the 1003 songs. I had a satisfactory experience, without any crashing on startup. We’ll see if this is the case in six months.
...added by Stephen /// July 22nd, 2007 at 20:23 PM
Best software I have used. I am using itunes as my default player and have tried many tagging and album art collecting sollecting software like iArt, mediamonkey ect… I have using v4.6 and its awesome. It picks out the correct song and album 8/10 time and if you dont automate the fixing process you can easly track down the incorrect ones. Searched over 1500 songs and going not too fast but its thorough. It also saves the session after its corrected all your files so you can manually accept the changes at your time. Overall I think the new version is fantastic and is defntly worth a try.v4.6 has a 50 song trial and you can always buy it if you think it suits you needs
...added by Ragesh /// September 19th, 2007 at 22:20 PM
I tried using 4.6 and during the look up step it crashed after the last song. After resetting the PC and fixtunes, it still crashes. Not Happy. Granted I have over 8000 songs and am using Windows Vista.
...added by tencount /// October 10th, 2007 at 14:18 PM
I’m trying to find a way to organize all my music without losing my iTunes data, but I don’t want to let iTunes do it because it doesn’t let you choose the rename format. Is it possible to use FixTunes to move/rename my files and still keep the play data in iTunes? This review makes me think this is a possibility, but their website seems to indicate that when you rename your tracks, you’ll just have to re-import them all and start all over with play counts and ratings and such. Can anyone confirm this? Thanks!
...added by Heather /// October 13th, 2007 at 07:05 AM
I purchased this program at a discount and boy am I glad, because I hate this program. I have pretty mainstream taste in music and it couldn’t even identify Billy Joel. I guess I will start looking for another program, because with this one I just end up typing the album info in myself.
...added by Susan /// December 5th, 2007 at 18:37 PM
We’re still here…trying to make FixTunes the best program for organizing and updating your music. Your suggestions are great, just email us and we’d love to add new features that you’d like to see in future versions!
...added by Kelly /// December 5th, 2007 at 23:07 PM
I have a huge collection… Seems to be working… but has taken a loooong time to process the entire library. Hopefully the fix process will work.
For some reason, most of the data seems correct with the exception of genre. Not accurate at all with finding genres.
...added by Jason /// December 18th, 2007 at 07:19 AM
I paid for this program about 2 weeks ago. I loaded it onto my G5 OS X Mac version 10.3.9 and all that came up was the install screen and the icon. The site said that the version was for os x 10.3.9 or higher. well I emailed customer support and they got back to me two days laiter saying that I had to delete it and then reload it. This didn’t do shit. I went to some more sites and from what I can see they are saying that they are updating the system. Well it say ” We will be back running in a couple days” but its been 9 already.
...added by Chase /// December 24th, 2007 at 03:59 AM
fixtunes sucks, that one guy was right mediamonkey is the shit. check it out
...added by luke /// December 30th, 2007 at 00:12 AM
Bought Fixtunes, it kept crashing on me and was confusing to use (I’m using Mac version). I’ve had great success with Jaikoz (Windows and Mac versions), which uses the audio fingerprint to look up music via MusicBrainz, an open source music tag library. Check it, and be satisfied!
...added by Max /// January 24th, 2008 at 07:30 AM
I paid for this piece of crap because I had too many songs to go through individually. It “fixed” about 1000 out of my 8000 songs, which I found to be fixed wrong. Even songs that had the exact artist, album, and title from itunes or windows media player could not be found or were changed to odd titles such as 1.2 or other random numbers. Not a good program.
...added by Coco /// February 23rd, 2008 at 23:50 PM
I agree with CoCo. After waiting overnight, “FixTunes” aka FuxTunes, tagged 4,576 songs incorrectly. I was hoping to just pull down album art but now I have to try to really Fix my Tunes manually. The undo function is one song at a time. Total waste of money and now a waste of my time.
...added by Chris /// February 24th, 2008 at 05:01 AM
I’ve was going to try fixtunes but after seeing these comments I went searching for an alternative and ran across MusicBrainz Picard which is free to use. I used it to fix about 1000 songs which I had ripped off CD’s over the years and had never gotten around to labeling correctly. It handled over 900 the first time through with just lookup and 80 of the remaining 100 using digital signatures. Its easy to use but clearly not as simple as fixtunes.
...added by Randy /// March 1st, 2008 at 02:55 AM
I really wish i could remember the random purchase code i punched in that got verified somehow, but yeah, this programs pretty good.
...added by DannyOcean /// March 18th, 2008 at 14:29 PM
I paid retail price for this software and found it is nothing short of a RIP-OFF! I have had so many problems with this software not working correctly and searching the incorrect album information from Amazon that it makes me sick. Crashes all the time and ZERO customer support…notice they have no contact phone number…I’m sure that’s by choice not chance. If you read this PLEASE DON’T BUY THIS CRAP SOFTWARE!
...added by Richard /// March 30th, 2008 at 22:19 PM
Wow, I can’t believe how bad this program sucks. It didn’t get ANY of my tunes right, not a single one.
...added by mark /// April 20th, 2008 at 01:40 AM
how do u send the artwork to itunes
...added by dan /// May 25th, 2008 at 22:10 PM
This program is awful, it completely ruined my iTunes collection. Before I found this I had spent ages collecting info and sorting it all out. I tried to get this to finish the job, but it completely rearranged everything.
Grrr!!
...added by Richard Foster /// June 4th, 2008 at 21:42 PM
DO NOT BUY THIS PRODUCT. This thing is just as terrible as everyone says. It replaced my perfect Album art with nothing and renamed a ton of songs to be in compilations and the ones that were in compilations were renamed to original albums. This product will do more damage than good, especially if you don’t listen to typical pop music. I spent a good 5 or 6 hours undoing the damage this piece of crap did.
...added by Toxic G /// June 27th, 2008 at 09:28 AM